February Update – 2 new BPM Industry Studies
The report from Wise Guys Reports estimates the market for BPM software to be around $1580 million in 2016 possibly growing to around $1760 million in 2021. BPM Industry Studies
The market report from BPTrends has identified a 5 year business cycle that has periodic enthusiasms followed by a decrease in investment in business process management. The last spurt of enthusiasm was driven by the arrival of XML in the BPM arena, and the next is likely to be driven by new digital transformation tools and AI technologies.
The main driver of business process work continues to be reducing costs and productivity and many organisations see improving customer satisfaction as their highest priority.